Shipping, returns & privacy
Clear expectations for made-to-order prints. Questions are always welcome at [email protected].
Shipping
Shipping is calculated by order weight before secure checkout. Orders currently ship to the United States and Canada. Delivery estimates depend on the carrier and destination.
Made-to-order prints
Every item is printed after it is ordered. Custom-print estimates are ballparks until the file, material, color, and print requirements are reviewed. The final price and timeline are confirmed before a custom job starts.
Damage and returns
If an item arrives damaged, contact B's 3D Printing within 7 days with photos of the item and its packaging. A replacement or refund will be arranged where appropriate.
Because prints are made to order, returns are not accepted for a change of mind or mistakes in customer-provided personalization. Contact us first if something is wrong with an order.
Privacy and design files
When you request a quote or place an order, B's 3D Printing collects the information needed to respond, fulfill the order, and provide support. This can include your name, email address, order details, shipping address, and optional design file.
- Payments are processed through Stripe; B's 3D Printing does not receive or store full card numbers.
- Quote and order notifications are sent by email so the business can respond and fulfill requests.
- Uploaded design files are stored for quote review and are restricted to the admin workflow. They are not public downloads.
- Information is not sold for advertising. It is shared only with services needed to process payments, send email, host the site, or ship an order.
To ask about information connected to an order or quote, email [email protected].